EFFECTIVE 1/1/2025
At Thrive Therapy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By using the Site, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, and any other details you provide through our contact forms or during interactions with our staff.
- Health Information: In the course of providing therapy services, we may collect health-related information, including but not limited to mental health history, treatment plans, and session notes. This information is kept strictly confidential in accordance with HIPAA regulations.
- Payment Information: For billing purposes, we may collect credit card or other payment details.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and manage therapy services.
- To respond to inquiries, schedule appointments, and communicate with clients. To improve our services and the functionality of our Site.
- To process payments for therapy services.
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We take your privacy seriously and implement appropriate security measures to protect your personal and health information from unauthorized access, alteration, or disclosure. These measures include encryption and secure storage for all sensitive data.
4. Disclosure of Your Information
We may share your information in the following situations:
- With third-party service providers: We may engage third parties to assist with business operations (such as payment processors or website hosting). These service providers are bound by confidentiality agreements and are not allowed to use your personal data for any other purposes.
- As required by law: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order. For emergency situations: If we believe that disclosing your information is necessary to prevent serious harm or to protect the safety of others, we may do so in compliance with applicable law.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, track usage patterns, and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Site.
6. Your Rights and Choices
You have the right to:
- Access and correct your personal information.
- Request that we delete your personal or health information, subject to certain legal limitations. Opt out of receiving promotional emails or communications from us.
- Withdraw consent for the use of certain data, where applicable.
- To exercise any of these rights, please contact us using the contact information provided below.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: Thrive Therapy Atlanta | Phone: (404) 565-2266 | Email: admin@thrivehterapyga.com | Website: https://thrivetherapyga.com